Privacy Policy

Effective Date: October 29, 2025

Thank you for visiting Waxolo.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you make a purchase or create an account, we may collect:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details (processed securely through our payment provider)

b. Non-Personal Information

We may collect non-identifiable information automatically, such as:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchase or inquiries

  • Improve our website and services

  • Send updates, promotions, or newsletters (only with your consent)

  • Prevent fraudulent transactions and maintain security

3. Data Protection

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
All payment transactions are processed through secure, encrypted connections by trusted third-party payment processors such as PayPal.

Waxolo does not store or have access to your full payment information.

4. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, track website traffic, and improve overall performance.

You can choose to disable cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.

5. Third-Party Services

We may share limited data with third-party partners to facilitate order fulfillment, analytics, or marketing.
Examples include:

  • Shipping carriers (for delivery)

  • Payment processors (for secure transactions)

  • Analytics providers (to understand website performance)

All third parties are required to protect your data and use it only for the purpose of providing their specific service to us.

6. Your Rights

As a customer, you have the right to:

  • Access, correct, or delete your personal information

  • Withdraw your consent for marketing communications at any time

  • Request a copy of the data we hold about you

To exercise any of these rights, please contact us at waxolo58@gmail.com.

7. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (for example, tax and accounting obligations).

8. Children’s Privacy

Waxolo does not knowingly collect personal information from children under 13. If we discover such data has been collected, we will take immediate steps to delete it.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
All updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: waxolo58@gmail.com

We will respond to your inquiry within 2 business days.

Company:  HONG KONG SHENGDALI INTERNATIONAL LIMITED
Address: SHOP 185 G/FHANG WAI IND CENTRENO.6 KIN TAI ST TUEN MUN NT HONG KONG
Email: waxolo58@gmail.com
Phone: +1 2137918684