Payment Policy

Effective Date: October 29, 2025

Thank you for shopping with Waxolo.
This Payment Policy explains the accepted payment methods and important terms regarding your online purchase.

1. Accepted Payment Method

At this time, Waxolo only accepts payments via PayPal.

PayPal allows you to securely make purchases using your PayPal balance, linked bank account, or credit/debit card.
You do not need to share your financial information directly with us—PayPal processes all transactions through their secure payment system.

When completing your purchase, you will be redirected to the official PayPal website to complete payment authorization.

2. Payment Security

All transactions are encrypted and processed securely through PayPal’s payment gateway.
Waxolo does not collect, store, or have access to your full payment card details at any time.

If you encounter a problem during checkout, please contact our support team before attempting multiple transactions.

3. Payment Confirmation

Once payment is successfully completed, you will receive an order confirmation email within a few minutes.
If you do not receive confirmation, please check your spam or junk folder, or contact us directly for assistance.

4. Order Verification

For your protection and ours, some orders may require additional verification.
If your payment information or shipping address cannot be verified, we may contact you by email to confirm your order before shipping.
If we are unable to verify your details, we reserve the right to cancel the order and issue a full refund.

5. Pricing and Currency

All product prices listed on our website are in U.S. Dollars (USD) unless otherwise stated.
Prices are subject to change without notice.

Promotional discounts, coupons, or limited-time offers may apply only during the stated promotional period.

6. Refunds

All refunds, when applicable, will be processed through the same PayPal account used for the original purchase.
Please refer to our Returns & Refund Policy for detailed refund conditions and procedures.

7. Contact Us

If you have any questions about billing or payments, please contact our support team:

We will respond within 1–2 business days.

Company:  HONG KONG SHENGDALI INTERNATIONAL LIMITED
Address: SHOP 185 G/FHANG WAI IND CENTRENO.6 KIN TAI ST TUEN MUN NT HONG KONG
Email: waxolo58@gmail.com
Phone: +1 2137918684